Sometimes due to circumstances out of our control, you find that you cannot fly and need to cancel your booking, how should you go about it? Today we will answer this question and any doubts you may have when it comes to the Free Cancellation facility. An exclusive option that will allow customers to cancel any flight bookings made on

  • payflex Cancel for Any Reason Selected refundable flight bookings are protected from airline cancellation penalty charges. Pay an additional charge of LKR 500 per passenger to enjoy the peace of mind!
  • payflex Travel Interruption Protection You're protected from any un-timely plan change (E.g. Visa rejection, severe illness or family matters), with the "Booking cancellation"
  • payflex Fully Redeemable 80% cheaper than the "Airline Cancel Penalty" so it's as good as free. Get your bookings protected from plan changes; we never know what could happen tomorrow.
— FAQ —
Your ticket will be cancelled within minutes. The amount, after the relevant fee deductions will be processed and credited to your account within the next few days.
Yes, the cancellation facility is available for both full/partial cancellations. You can cancel only one part of a booking, such as the reservation for one passenger in the group. Just make the relevant selection during the cancellation process.
  1. The offer is valid only for the bookings made & Ticketed on
  2. Passengers may enjoy this facility by paying extra LKR. 500/- per passenger to the total air fare.
  3. Free cancellation option will be allowed only for refundable tickets only.
  4. Free cancellations will not be applicable for partially utilized tickets
  5. In case of a ‘No Show’ to the booked flight, Passenger will be liable for any applicable Airline this penalties.
  6. To be eligible for the free cancellation, passenger must inform us 24 hours prior to the Flight time. Passengers may inform by contacting our 24 hour operational call center.
  7. In the event of a cancellation findmyfare will contribute cancellation penalty value up to LKR. 15,000/- and anything more than the said value will be bared by the passenger.
  8. Refund penalties may vary airline to airline.
  9. No Travel Period / sale period restrictions
  10. Free cancellation offer will be given to all Booking classes, All Airlines for All Destinations
  11. Passenger must possess valid travel documents and are responsible for obtaining relevant Visas, other authorizations and documents required for travel
  12. The service charge for “Free Cancellation” & Handling Fee are not refundable;
  13. Other general Findmyfare Terms and Conditions shall apply.
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