Please note that all refunds requested for travel affected due to COVID-19 pandemic are subject to approval by the respective airline/supplier. This means the usual refund policy and the lead time in processing the refunds back to the customer may be affected due to the unprecedented demand in requests received.
We shall notify you on the progress of your refund on a regular basis through calls or emails on the respective contact information provided by you at the time of booking.
Please use this reference number for any further communication.
Your request has been emailed to our Customer Service Centre for processing and we will respond as soon as possible.Findmyfare.com is committed to providing a simple, seamless and efficient refund process. All refund applications are required to be applied through the online refund request form provided in the customer support section. All refunds are subject to final approval by the specific supplier related to airlines, hotels, lodging, travel insurance and other service providers. The value to be determined for refund will also be subject to the approved refund value by the specific suppliers. Mentioned below is the refund procedure for different payment methods.
A) Credit/Debit Card Payments
B) Other forms of Payments
Findmyfare is a unique and first of its kind online travel company in Sri Lanka to provide affordable air tickets, hotel accommodations and exciting holiday packages. Now, we are the leading player for booking cheap air tickets to anywhere around the world. We provide a seamless experience to our customers, with a user friendly search engine, good pricing and discounts on air-tickets and hotel bookings, all in a click of a mouse, anywhere, any time.
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