Connecting flights have immediate stops at transit airports and a change of aircrafts or change of airlines.
Non-stop flight flies from city to city without any stops.
A transit airport is a place where you land to make a flight change or an airline change. And you are strictly not allowed to leave the airport. You can find detailed information regarding your transits in your e-ticket.
6 seats per booking.
The usual 3 classes namely economy, business and first class (this option depends on the airline) can be booked.
Yes, tickets can be booked for infants. However for an infant to travel there are certain requirements to be met. These requirements are as follows:
Yes, you can book for children but they have to be within the age limit of 2-12 years.
Any number of children.
An electronic ticket (e-ticket) is a digital ticket that will be sent you via email, which you need to print out. The e-ticket includes the PNR number and the travel Itinerary
A confirmation will be sent to you via e-mail.
Once the booking process is completed, you'll be redirected to the homepage where you can print the e-ticket directly from the site or you can print it from the confirmation sent your e-mail address.
Your printed e-ticket confirmation has to be shown at the check-in- counter and the boarding pass will be handed over to you by airline representative.
* Note: Make sure you carry your e-ticket with you at all times since certain airports don't allow entry without a printed e-ticket.
Passenger baggage could be of two types:
Each of the above has their own weight restrictions which varies according to each airline. If your baggage weight exceeds the permitted limit you will be required to pay for the excess luggage. This payment amount will also vary from airline to airline.
For further details regarding baggage restrictions please contact our customer support service between 8am to 8pm Sri Lankan time at +94 (0)117 24 7 365.
To make a cancellation contact our customer support service between 8am to 8pm Sri Lankan time at +94 (0)117 24 7 365.
The cancellation fees varies from airline to airline, for further details regarding cancellation fees please contact our customer support service between 7am to a12apm Sri Lankan time at +94 (0)117 24 7 365.
You can make a cancellation by calling our customer support service no later than 48 hours prior to departure, if it's less than 48 hours prior to departure then please contact the relevant airline.
We will credit the amount back to your account after deducting the cancellation charges from the refund amount.
The refund process will take up to 3 working days, however it may take around 12 to 14 days for the same to reflect in your credit card statement.
If there are any delays in the refund process please contact our customer support service between 7am to a12am Sri Lankan time at +94 (0)117 24 7 365.
If a need arises for you to change time, date or destination of the ticket it is called rescheduling.
Yes. Please contact a customer service representative to reschedule your ticket between the times of 7am-12am.
Yes. You can call findmyfare.com hotline to reschedule your flight between 7am to 12am Sri Lankan time. To make a Re-scheduling please contact our customer support service no later than 48 hours prior to departure.
The date can be changed. Contact the nearby outlet of the selected carrier or contact their hotline in the destined country.
Yes. It varies from airline to airline.
In online market Findmyfare.com provides the lowest rates to consumers. We guarantee it. If a customer finds lower rates than ours in online and submit evidence for it, we will match the price immediately. This is price matching.
If a customer finds a lower rate than us to a destination than ours, he/she must first send a print screen snap to our customer service representative and call us immediately. If findmyfare.com find the option to be true under required conditions it will match the price.
Type of the card will be marked on the card itself. Check your card for logos or word indicating it. If it says Visa, it is a visa card. If it says Mastro, it is a master card and it says AmEx it is an American express card.
On can also identify the card type using the card number. If the first number of the 16 digit of the card is, 3 - American Express / 4 - Visa / 5 - Master
The 16 digit number that is in the front of the card is the card number.
This is the date until which the card is valid. This normally printed under the card number. Expiry date consists a month and year digits. In new cards 'valid through' also used to indicate expiry date.
The name in the left bottom of the card is card holder name. Enter it as it appears in the card.
CRC is a 3 digit number that appears in the back of the card.